Mo Digital Hub (Pty) Ltd Effective Date: 19 January 2026
Mo Digital Hub (Pty) Ltd (“Mo Digital Hub”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, partners, website visitors, and stakeholders. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA)and other applicable South African laws.
1. Who We Are
Mo Digital Hub (Pty) Ltd is a SARS-registered and compliant certified supplier providing digital, workplace, and IT services to public and private sector clients.
2. Information We Collect
We may collect and process the following types of personal and business information:
Website usage data (IP address, browser type, pages visited)
Information required for service delivery, support, or compliance
We only collect information that is necessary, lawful, and relevant to our business activities.
3. How We Collect Information
Personal information may be collected when you:
Visit or interact with our website
Contact us via email, phone, or online forms
Request a quotation or submit an enquiry
Enter into a contract or service agreement with us
Engage with us for support, training, or service delivery
4. Purpose of Processing
We process personal information for the following purposes:
Providing and managing our services
Responding to enquiries and support requests
Contractual and legal compliance
Billing, invoicing, and financial administration
Improving our website, services, and user experience
Compliance with PFMA, Treasury Regulations, and audit requirements (where applicable)
5. Lawful Basis for Processing
Mo Digital Hub processes personal information based on:
Consent provided by the data subject
Contractual necessity
Legal or regulatory obligations
Legitimate business interests
6. Disclosure of Information
We do not sell or trade personal information. Information may only be shared with:
Authorized employees or contractors for service delivery
Regulatory or government authorities where required by law
Third-party service providers under confidentiality agreements
All disclosures are made in compliance with POPIA.
7. Data Security
Mo Digital Hub implements appropriate technical and organizational security measures to protect personal information against loss, unauthorized access, misuse, or disclosure. Access to personal data is limited to authorized personnel only.
8. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, contractual obligations, or audit requirements.
9. Your Rights Under POPIA
As a data subject, you have the right to:
Request access to your personal information
Request correction or deletion of information
Object to the processing of your information
Withdraw consent where applicable
Lodge a complaint with the Information Regulator
10. Cookies and Website Analytics
Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings; however, this may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party websites. Mo Digital Hub is not responsible for the privacy practices of external websites.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on our website and will become effective upon posting.
13. Contact Information
If you have any questions about this Privacy Policy or how we process personal information, please contact: